How do I cancel my Minno Kids subscription?
Before you cancel, we’d love to hear from you. Maybe there is something we can do to help you solve your issue first. You can send us an email at firstname.lastname@example.org.
If you've made up your mind and are 100% sure you'd like to cancel, please read below.
There are different ways (on the website, in the App store, in the Google Play store, through Amazon Appstore and through the Roku Channel store) to sign up for Minno Kids. The way you cancel your subscription depends on how you subscribed.
Please note: uninstalling the Minno Kids app will not cancel your subscription.
If you subscribed on gominno.com, you can cancel through your Minno Kids account. If you subscribed through an app, you must cancel through the store from which you purchased the subscription (Please note, your cancellation will take place at the end of your paid period).
Click below to find the right article to help you cancel:
- I subscribed through the JellyTelly App, jellytelly.com or gominno.com
- I subscribed through the Apple App store (iTunes)
- I subscribed through the Google Play Store
- I subscribed through the Amazon Appstore
- I subscribed through the Roku Channel Store
Once you've completed your cancellation process, you should receive a confirmation email. If you do not receive it, if you have any other questions or are experiencing any issues canceling, please feel free to reach out to us by clicking on the Contact option on the right upper side of the screen or by sending an email to email@example.com. We'd be happy to help!